Privacy Policy

Your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make purchases on shopbeng.com. By using our website, you consent to the practices described below.

1. Who We Are

  • Business Name: Shopbeng

  • Website: www.shopbeng.com

  • Phone: +447737267959

  •  Email: customers@shopbeng.com,

  • Address: 

    275 New N Rd Pmb 3184 London N1 7AA, United Kingdom

Shopbeng is an online store operating in the UK, specializing in rugs, mats, chest drawers, and wooden organizers.

2. Information We Collect

When you use shopbeng.com, we may collect the following information:

a) Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

b) Payment Information

  • Credit/debit card details (processed securely via third-party payment gateways).
    Note: Shopbeng does not store your full card details.

c) Website Usage Information

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Date and time of access

d) Account Information (if applicable)

  • Login credentials

  • Order history

  • Wishlist or saved items

3. How We Use Your Information

We use your personal information to:

  1. Process Orders: Confirm, ship, and deliver your purchases.

  2. Provide Support: Respond to queries, returns, or refund requests.

  3. Improve Services: Analyze website performance and customer preferences.

  4. Marketing: Send newsletters, promotions, or offers (only with your consent).

  5. Legal Compliance: Meet tax, legal, and regulatory obligations in the UK.

4. Sharing of Information

Shopbeng respects your privacy and does not sell or trade your personal data. However, we may share information with trusted third parties to provide essential services:

  • Courier & Shipping Providers: To deliver your order.

  • Payment Gateways: For secure payment processing.

  • IT & Hosting Providers: To maintain website security and operations.

  • Legal Authorities: If required by law or to prevent fraud.

5. Cookies & Tracking

shopbeng.com uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences (e.g., language, shopping cart).

  • Track website traffic and performance analytics.

  • Show personalized product recommendations.

You can manage or disable cookies through your browser settings. However, some features may not work properly if cookies are disabled.

6. Data Storage & Security

We take strong measures to protect your personal data:

  • Secure servers with encrypted connections (SSL).

  • Limited access for authorized personnel only.

  • Regular monitoring for suspicious activity.

Your data is stored within the UK or European Economic Area (EEA) in compliance with UK GDPR.

7. Data Retention

We keep your personal data only as long as necessary:

  • Order information: kept for 6 years to comply with tax and accounting laws.

  • Marketing data: retained until you unsubscribe or withdraw consent.

  • Account data: kept until you request deletion.

8. Your Rights (Under UK GDPR)

As a UK resident, you have the right to:

  • Access: Request a copy of your personal data we hold.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request deletion of your data (subject to legal requirements).

  • Restriction: Limit how we process your data.

  • Data Portability: Receive your data in a structured format.

  • Withdraw Consent: Opt out of marketing communications anytime.

To exercise your rights, contact us at customers@shopbeng.com.

9. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We recommend reviewing their policies before providing personal information.

10. Children’s Privacy

Shopbeng does not knowingly collect personal data from children under 16 years of age. If we become aware of such data being collected, we will delete it immediately.

11. Marketing Communications

  • You may opt in to receive updates, offers, and newsletters from Shopbeng.

  • You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, practices, or services. The updated version will always be posted on shopbeng.com with the “last updated” date. Continued use of our website means you accept these changes.

13. Contact Us

For any privacy-related queries or complaints, you may contact us at:

  • Phone: +447737267959

  • Email: customers@shopbeng.com

  • Address: 275 New N Rd Pmb 3184 London N1 7AA, United Kingdom

  • Working Hours:

    • Mon – Fri: 8:30 am – 6:00 pm

    • Saturday: 9:00 am – 4:00 pm

    • Sunday: 9:00 am – 2:00 pm

At Shopbeng, we value your trust and are committed to safeguarding your personal information. Whether you are purchasing a rug, a mat, a chest drawer, or a wooden organizer, you can shop with confidence knowing that your data is handled responsibly and securely.